Buddy King Plumbing Heating & AC

4 reviews
  • Country: USA
  • State: California
  • City: Culver City
  • Address: 5890 Blackwelder St, Culver City, CA 90232, USA
  • Store
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4 Review(s)
Anne Turley
24.07.2019

Kelcie really went to bat for me to get a remote for my mini split which Soleus said was out of warranty. Yay Kelcie. Brian and his team are always helpful for both old fashioned floor heater repair, and the installation of modern equipment. They were able to repair my 1940’s floor heater after two other companies had screwed it up royally. They reinstalled an on off rod, found the see through lid, and replaced the mica on the see through lid. This was crucial, because it is illegal to operate without the lid. And each lid is one of a kind for the each heater. So Brian and his guys really saved my bacon. Highest kudos.

DAVID SHERR
13.11.2018

As usual, Brian was on time, did the work properly and charged a reasonable ($80 for an hour of his time and expertise) amount.

Lisa Lewis Burns
23.07.2015

WONDERFUL experience! Super honest people!!!! Kelsey and Brian are so friendly! At first we called another AC person, who said our freon needed recharging and we had a leak in our unit, and wanted $1,200 (OUCH) We then went with a friend referral and called Buddy King, $80 for the service call and would be applied to the cost of repair. All we needed was a pump, $280, done - Bam! It's nice to know there are still honest companies in this world!

Wayne Beau
20.07.2016

I made an appointment (on the phone with Kelsey) on July 6, 2016 for July 19 at 2 PM to have my air condition unit serviced...and indicated that I was in no big rush. She said they were booking the week of July 18 so we scheduled July 19. I wrote it on my calendar with her name and their phone number. At 2:15 today, the afternoon of my appointment, I called to find out if they were on schedule and to remind them that they were to call me on my cell when they were on the way...as arranged with Kelsey. I got voice mail. I left a message asking for a callback. After not receiving a call back for over an hour, I called again and got voice mail again. Same thing, an hour later. I did NOT leave messages those times since it seemed to me that it would be useless. It became clear to me that they were not coming out as scheduled and not even going to bother to call back and explain or cancel. I called yet again about 5 PM, got voicemail and left the message that I was very angry and not to bother to come out or to even call me back EVER. Around 5: 30, Kelsey called me and said she showed the appointment for Friday July 29...which is out of the question since I would not have been available on that date and had another appointment. Fridays are always inconvenient for me. She mumbled something about maybe a temp who worked there for a couple of weeks changed the appointment! HUH? I made it clear that I was angry and that I had no intentions of ever doing business with them again...but now regret that I was nice about it. That's why I'm having my say here and now. MAYBE IT IS JUST ME. I read all sorts of glowing reviews about them...but...FAIR WARNING...they ruined my day and Kelsey flat out lied to me...and not very convincingly at that.

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