Mr. Rooter Plumbing

5 reviews
  • Country: USA
  • State: Texas
  • City: League City
  • Address: 1851 Gulf Fwy S, League City, TX 77573, USA
  • Store
Phone number
Working hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
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5 Review(s)
Mostafa Shalaby
16.05.2019

Great service. I had a water leak an hour before big thunderstorm. Called many companies and no one agreed to come because of the storm. Mr Rooter was the only savior. They came very quick and fixed it. John was very informative as well and taught me what to do if this happens again. Very friendly and fast service.

yuvraj malhotra
19.08.2019

Terrible timing, communication and even worst customer service. This has to be the worst customer service that i have ever had. I do not recommend this company. Best part - you can not reach a supervisor. You are not worthy of their contact information.

T Rodriguez
18.08.2019

Garbage! Dont waiste your time. They are thieves. Call Mr. Plumber. They are awesome.

Daryl Davis
28.06.2019

HORRIBLE customer service. I was referred to this company from American Home Warranty. This is the second time in two months I've had to make a call for this same problem. Long story short the technician was out here, and I was not home. I spoke with a technician by phone and looked at him through my cameras at my house and I was told that he was going to work on the drain and if anything else needed to be done he would come back when I got home by 5 period. After not hearing and not been able to reach the technician I called the night supervisor who called the technician. The night Supervisor was very rude called back and said the visit was going to be need to be rescheduled and he hung up the phone in my face. I think not only did I need to do my homework on Mr Rooter I should have done my homework on American Home Warranty. It seems like they don't care about quality work contract. So this time I'm waiting Mr Rooter and American Home Warranty both zeros.

E P
26.06.2019

I am sad to say that our experience was not a positive one at all. I supervise an apartment community in Seabrook, TX. We had the need for a plumber over the weekend. The manager called Mr. Rooter instead of our regular plumber because she worked with their Houston location in the past and had good and affordable service provided to her and her community. It took them several days to show up with minimal communication. Their bill was exceptionally high compared to industry standard. We typically pay $148 per hour for jet service. They claim their price is $495 per hour. That is a difference of $347 per hour higher than other reputable companies. Lesson learned. We will never use this company again and certainly do not recommend them. The attitude of the owner was very unaccommodating and unreasonable when the manager attempted to discuss the excessive overcharges compared to other locations and other plumbing companies. He was unwilling to even discuss this issue with our manager. I DO NOT RECOMMEND THIS COMPANY!

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