- Country: USA
- State: Texas
- City: Caddo Mills
- Address: 2306 FM 36, Caddo Mills, TX 75135, USA
- Store
- Monday: 8:00 – 11:30 AM, 1:30 – 5:00 PM
- Tuesday: 8:00 – 11:30 AM, 1:30 – 5:00 PM
- Wednesday: 8:00 – 11:30 AM, 1:30 – 5:00 PM
- Thursday: 8:00 – 11:30 AM, 1:30 – 5:00 PM
- Friday: 8:00 – 11:30 AM, 1:30 – 5:00 PM
- Saturday: Closed
- Sunday: Closed
White Eagle gave us excellent service at a great price for 10 years. After our technician retired, however, it was a bit rocky. Lately, it has gotten better.
Been with white eagle for over 20 years and out of nowhere i get a letter saying they wouldn't renew our contract when it runs out. We call them and ask why. Their answer wss because we require someone to be there when they do inspections or service. My wife has called and left messages several times for the owner or manager to call us but no one has called. She called them today and the lady that answered the phone told her that the manager was refusing to call her back because he agreed with the decision to drop us. That dont seem like good business practice to me.
I must admit, I am new to Texas, bought our home and found out we needed a SVC contract. so we used who the previous homeowner had, White Eagle. i may not know how this is supposed to work, but i paid $1000 for a couple of years and never met my tech, not once. It appeared i paid $1000 for chlorine tablets! that just insane! same report, every time, added chlorine. find someone else, I did!
White Eagle came to our rescue with an emergency. It is unbelievably impressive the customer care and service we were shown. Thank you White Eagle and Thank You Christy, Jose, and Danny for all of your time and help. We have always been pleased with White Eagle and after this we are over the top impressed.
Great service!