ARS / Rescue Rooter DFW

The process of purchasing an a/c system can be a pain, however Chuck helped make the process very easy. Chuck was very knowledgeable with which system was best suited for my home. Chuck made me feel very comfortable and confident with my decision. Chuck was very easy to talk to and a pleasure to do business and welcome into my home. The installation was done the next day by Mauricio and Miguel. They both were very professional and did a great job. They took the time to teach an old dog the new system - and I thank them for their patience. I will definitely recommend ARS to anyone who needs a new system.

I was really happy with Gabe and his team. They went over and beyond to help us out. Kevin was very helpful too. He worked with us at every level. I loved the way Hajira makes you feel so welcome and she helped us get everything we wanted and helped us promptly with everything. She is awesome. The whole team was awesome. Thanks guys.

Start to finish these guys were fantastic. The sales rep I talked to was Matt Sanders and the two tech were Padraig and Junior. Definitely ask for these guys. Matt did an awesome job going through everything and breaking down what I needed and making sure that I understood what I was getting. It was also nice that, even though it was the end of the month, he wasn't overly pushy. I was sold by the time he left but I had to do my due diligence. I had four people come out to give me quotes and not only was his bid the lowest, my dog liked him, which is important. Padraig and Junior walked me through what they were doing, answered all my questions, and assured me that they would not leave until my system was working. There were some hiccups, like my attic door being too small, and one of my original ducts falling apart (house was built in the 70s) but they're replacing my attic door (had to cut a bigger hole) and they're replacing my air duct. These guys handled every problem like professionals, even though it was well over 100 degrees in that attic. They did have to come back the following morning to wrap some things up, but I was able to sleep that first night, AC running full blast. It was amazing.

The tech (Bill) arrived on time, Which was nice because I’ve had bad experiences in the past with people being extremely late or not even showing at all! He thoroughly explained everything to me, he was done in a reasonable amount of time and even gave me a coupon for a great price. He even wore shoe covers, Very respectful. Thank you! My husband and I will definitely use you again.

We have an older house in a great neighborhood. So some good with some bad. We have regular plumbing issues. ARS came out about 5 years ago. They did an amazing job of clearing the blockage AND cleaning out our old cast iron pipes. We had the same type issue Friday night. Andrew and Alex with ARS came out and did a phenomenal job! Because of great techs like them, ARS will continue to be my only go to for pluming needs. The best service for clearing stoppages is their power jet procedure. It’s basically power washes the inside of your pipes. This cleans it far beyond what any metal snake can do. It also has a one year warranty vs their normal 90 day. You will not be disappointed. I would recommend ARS to anyone of my family and friends.