
- Country: USA
- State: Texas
- City: Humble
- Address: 3207 Shannon Ln, Humble, TX 77396, USA
- Store
- Monday: 7:00 AM – 5:00 PM
- Tuesday: 7:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 5:00 PM
- Thursday: 7:00 AM – 5:00 PM
- Friday: 7:00 AM – 5:00 PM
- Saturday: 8:00 AM – 12:00 PM
- Sunday: Open 24 hours
As a birthday gift, my husband hired Ricky Plumbing to remodel our restroom. I am beyond satisfied with their work, professionalism, knowledge, and the time frame it took to complete the job. I am in love with my restroom! The Jacuzzi is my go to place! Thanks babe! Thank you guys so much for making our restroom dream a reality!
Great customer service They was fast and friendly
When I hired Ricky plumbing it was because they advertised remodeling, new construction and service work with the motto “get it right the first time…“ I asked for an estimate to remove my front tub panel to install a deck mount faucet on my garden tub. When the technician was removing the front panel, he broke it. Because it was a clean break, I offered to let him piece it together with silicone caulk. When he was finished I told him that the caulk job was unacceptable (after photo) and that I would call the office. At that time, he stated that this was not his area of expertise. I went ahead and paid him because he had worked all day. When I called them, they told me that it was not their policy to remove the front panel??? That’s what I called and got an estimate for! They sent the technician back to remove the caulk but that they could do nothing else. It took over two months for them to finally allow me to communicate with the owner in which he told me that because I signed the invoice that I was satisfied with the work, they could not do anything more. So now I’m left with a panel taped to the front of my garden tub. I am very disappointed with their service.
The staff from the point of requesting service to completion was exceptional. I am so disappointed for using a big name prior to using Ricky Plumbing. The bid I received from Ricky Plumbing was competitive, and the technician onsite was very professional. I plan on using them for future maintenance. We are new homeowner's, and a water leak was found while we were on vacation. After having reported the leak they were prompt about having a technician visit my home, and the repairs were made the same day. Finding them was a blessing. I hope this review inclines others to use their services. My husband and I highly recommend them.