
- Country: USA
- State: Texas
- City: Grand Prairie
- Address: 1205 W. North Carrier Parkway, # 205, Grand Prairie, TX 75051, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
2131 S Great SW Pkwy Suite 402, Grand Prairie, TX 75051, USA
- 1 reviews
Such a pleasant experience! Mark was really nice and professional. Repaired an issue with the main water line in 3 hours. Very hardworking and polite. Definitely didn't need to worry about a plumber taking advantage of time and parts. I will recommend Black Tie Plumbing to everyone in the future.
Amazing customer service. I recently had foundation work done on my house and Black Tie was the company my foundation co used for any plumbing tests and repairs. They unfortunately located some leaks, but were able to fix them as planned. All of the Black Tie employees I met at my house or spoke to on the phone were amazingly friendly and helpful. One day my power (and AC) went out while Black Tie was doing work, I wrongfully assumed it was their fault, but when I called the Black Tie office manager Larissa went above and beyond by getting in touch with our electric company after hours and checking in on me periodically to see if the problem had been resolved. The power outage was completely unrelated to their work but they still helped me out and made sure things got addressed. Black Tie is great at customer service and follow up.
Black Tie Plumbing is great. We use them all the time. From tunneling under the building to replace 60 year old cast iron sewage lines to clogged sinks and pinhole leaks in copper pipes to replacing water heaters and boilers. They are our first and only call. They are very fair on pricing and don’t fix what isn’t broken. The techs all know us by name and are very courteous with our residents. They keep us high and dry.
This company was assigned to me by my warranty company. I felt I had a fairly simple issue but wasn't confident in my own ability. The tech, Daniel, came out and quickly diagnosed the problem. He attempted a repair without having to replace the item but was unable to. He then replaced the item. Work was completed quickly/efficiently and Daniel was very nice and respectful. Did not try to take advantage or up-charge us for unnecessary up-sells. Thank you!
Cory was amazing!!! He was here when I pulled into the driveway from work. He walked in very professional and got to work. He had to go get a part from the local hardware store, but got my approval first, because the water was turned off. He quickly came back and fixed the problem with the bathroom fassett leak. I will use BlackTie Plumbing again with or without my home warranty company.5 ⭐️ from me...