
- Country: USA
- State: California
- City: San Jose
- Address: 1639 Pomona Ave, San Jose, CA 95110, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
On time, local and relatable. I had a 9-10 AM appointment and they showed up just after 9. Took care of the problem efficiently. I didn't even shop them since they have 5 ???? rating and I'm glad I didn't.
Bill and family are wonderful he has done so much for our family wonderful work
We hired them last year to do a full copper repipe of our home and install of a 50 gallon water heater, Aquasana whole house water filter, stainless steel garage sink (we supplied), and new fixtures. Their price quote was neither the lowest or the highest and they were creative with their design solutions (where to place the water filter, how to create custom outdoor garden fixtures). Bill Dempster overseas his teams via an onsite team lead and checks in frequently (in person and by phone) and was patient with our many questions. The job lasted 4 days. The sub they brought in to replace the drywall and bathroom tile was superb. When a few of the pipes began leaking shortly after install, they came out within hours and fixed them. And more importantly, today, 8 months after install, when the garage sink developed a problem, Bill himself came out to do the warranty work. Not every plumbing job will go perfectly, so finding a plumber who will stand behind their work is important.
Their customer service is good
I've had 2 service calls with Dempster Plumbing. Both times the response was on-time, the representatives were professional and thoughtful. The work was completely effective and reasonably priced. I will use them again and recommend them to my family and friends.