Chandlers Plumbing, San Jose

Definition of Customer service and Workmanship. Ishmael was outstanding to work with. They helped me battle a tub issue that I was not able to get completed by another contractor. Rick came in with a fair estimate and their contractors came in and got the fix done in no time. They were very helpful and responsive on all issues and questions I had. Extremely quick at responses and clean work. I will be using them going forward on all by plumbing needs, side passing my home warranty contractors to refer only Chandlers Plumbing. This project was a nightmare until Ishmael and his team came in and helped get this resolved.

I have used Chandler's Plumbing several times for small things (toilet valve type of stuff) and also big projects (replacing water heaters). They have always been professional, thorough, and competitively priced (though not very punctual). The price always ends up as quoted or very close. Most recently we had an issue with a leaking water heater that resulted in some mold growth/drywall damage. Ishmael was able to quote a complete solution (mold remediation, drywall repair, replace water heater and leaking valves), meaning I didn't have to reach out to multiple companies and try to coordinate all their schedules together. After I pointed out that his workers tracked dirt all over the carpet, Ishmael immediately offered to pay to have the carpets cleaned (i.e. he took responsibility rather than making excuses). I would absolutely recommend them for any plumbing project, big or small.

From the initial call to the visit, amazing service. Ray was professional, courteous and got right to work looking into my plumbing issue. I was given explanations all along the way. While my issue seemed to have resolved (if it comes back I will call Chandlers again ASAP!) I would highly recommend this company. I was referred here and now I hope I can help someone else who needs service.

From the first phone call to the completion of service my experience with Chandlers Plumbing was nothing short of great. They were on time, quoted the repair price up front, and had my drain cleared within 45 minutes of arriving. I highly recommend them!

Called Chandlers Plumbing this afternoon. A man answered, tv going in the background, and he said “hello” just barely audibly above the tv. I wasn’t sure if I heard anything so I waited a few seconds. He said “hello” again. No company identification or pleasant greeting. I asked if this was Chandlers Plumbing and he said “yeah.” I asked the cost of cleaning out a vent. He said, “on the roof?” Which is kind of a duh question in the plumbing world. I said yes, and he said “We don’t go on the roof.” One of the most unprofessional conversations I have ever had with a company. Any time the situation starts out like this, you can count on the rest of your contact with that company not going well.