San Marcos Plumbing

Horrible Plumbing Company after I had her plumbers out I tried expressing to Victoria a couple of simple request which they would not do upon them leaving everything they were supposed to have fixed they didn’t.I tried to let Victoria know how poor service and toilet still leaked also not flushing she hung up on me . I called again she continued to hang up on me and told me she doesn’t care about customer satisfaction in what conditions they left the job. I asked her to please come back out to Job with plumbers and see for herself so there was no mistaking that I received a very fast service call with no results the guys were in too big of a hurry and did not even do one thing I requested properly. She hung up on me again and ever since I talk to her the first time she is one of the rudest ladies I have ever spoke to on the phone. I don’t know how anybody could possibly want to use their service after seeing her workers in action I think she’s probably one of the worst owners I’ve ever talked to. I hope this helps save someone’s time from being wasted like mine. I rate their company at a zero from now on I will wait if I have to to get Kelly Williams out where I know they do good work and stand behind anything they do unlike this company they are horrible I will never call San Marcos Plumbing again. I honestly don’t know how her business is still running with this lady at the helm I see it going down .Victoria I hope you see I am a man of my word , I gave you every chance to fix this instead you chose the hard way. I hope some other owner cares to call me and see why I have to call another company before I get it fixed and why Victoria should be removed from calls. I am willing to bet no one there cares money is all that matters. The only smart thing she did was refund my money since they didn’t fix anything.

San Marcos plumbing has been a dream to work with! They are fast, reliable, and do solid work for a great price. I have worked with them several times now and I wouldn't use anyone else. They are quick to get you scheduled and the staff is very knowledgeable and accommodating. Victoria went above and beyond to keep me updated throughout the work. I highly recommend San Marcos Plumbing for any job, big or small!

We have been using San Marcos Plumbing for over 3 years. Victoria in the office is always pleasant and personable. She goes out of her way to schedule service calls around our schedule which at the best of times is extremely chaotic! I appreciate that their plumbers call first before coming out, just in case I've forgotten about the appointment. The one time I did forget about the appointment, the crew re-set the appointment for later in the day and it all worked out perfectly. Their plumbers that have come out (Cody, Johnny) are timely, courteous, and knowledgeable about what they are doing. I've have NEVER had one of them try to 'up sell' like other plumbers have in the past. They have come out twice and DID NOT charge me for the service calls. I called to have my garbage disposal replaced because I thought it was broken, but they said it was just locked up and they fixed it quickly, and it's still working perfectly 1 year later. Another time, our water heater had stopped working and of course I just knew it was going to have to be replaced. NOPE, it just need to be reset. The crew checked out all the parts and declared it fine. That was two years ago and it's still going strong. I am constantly recommending San Marcos Plumbing to all my friends, family, & clients. Call them, you'll be glad you did. :)

San Marcos plumbing has spent a lot of time fixing gas and plumbing issues at the house we are renting. Victoria has always been kind and helpful, and all of the plumbers are kind and professional! You can’t go wrong with San Marcos plumbing!

Spent a few hours crying after how I was treated by the company representative on the phone. Guys who came out to do the work were very nice though.