Metro Flow Plumbing

Daryl, his crew and attentive office staff are always ready to serve their customers in a timely, kind and responsive manner. It is also obvious they all enjoy their jobs, an attitude that extends from the first phone contact to job-site and specialty work. My husband and I have a complicated whole-house water filtration system and we are most happy with their expertise in dealing with the manufacturer and other details. We are very fortunate to have found Metro Flow Plumbing for all our plumbing needs.

Kevin was on time, professional, took the time to explain me all available options, and fixed my issue very quickly. He has a great demeanor that I really appreciated. Thanks Kevin!

First, I would like to be clear that the technician (Rowdy) did an outstanding job. He was very communicative, punctual, and professional. The job appears to have been done well and I have no complaints in that respect. My low rating is based entirely on the costs of the work and the business practices of the company. It cost me a total of $345 to simply have someone come out and evaluate the issue (no repair work provided at that point). That was comprised of an $89 "Dispatch Fee" (of which I was fully aware after talking to the dispatcher on the phone) and $256 to "access crawl space and investigate," which I chose to pay after the technician had arrived and informed me that was the only way to discover the scope of the issue. In addition to these expenses, the job to re-plumb an old A/C condensate line cost $1142. If I ever become a hedge fund manager and can throw money away, I’ll considering hiring them to do plumbing work on my vacation villa. Until then, while I’m still just an ordinary person, I’ll look elsewhere.

We’ve used Metro Flow in the past and been very happy with their service and today I had the same experience. From Susan, who I called at 9:15 am to request a technician and she had one at my door in an hour, to Kevin and Jeffrey who quickly fixed my problem and explained everything so I could relate it to my husband...the service is fast, friendly & done right. Thank you Metro Flow!

Rowdy and his team came out and performed their work in a professional and timely manner. HIGHLY recommended! -Steven