- Country: USA
- State: Texas
- City: Dallas
- Address: 6337 Oram St, Dallas, TX 75214, USA
- Store
- Monday: 7:30 AM – 5:00 PM
- Tuesday: 7:30 AM – 5:00 PM
- Wednesday: 7:30 AM – 5:00 PM
- Thursday: 7:30 AM – 5:00 PM
- Friday: 7:30 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Extremely rude employees. You can tell they aren’t paid well and hate their job, they do not want to help you at all. Also, very cheaply made parts and no website, It’s 2019 get with the program. Definitely a 1 star for this place. I rather search the internet for the part I need than come to this place again.
had called ahead about a week earlier and got quoted a price of $22 for my parts before taxes but when they gave me the ticket it was actually 22.94. When I objected they told me that they use the rounding method. Am I mistaken to think that the rounding method for that part would be $23? Then when I went to try to talk to management about this I was accused of whining about it! These guys almost have a monopoly for faucet parts in this area so I guess they can do whatever they want to. You guys are what's wrong with the plumbing industry these days
Very rude employees who treat their customers like children. I usually love small business like this but this place is horrible. Very bad experience all 3 times I’ve been here. No manners and angry employees.
The best in DWF. This is not a place to browse or putz around. This is a busy place, with busy tradesmen coming and going. As tradesmen, we are taking care of business, our business, so we can take care of our customers. The staff at Teter's are top notch folks with a level of knowledge I count on. Yes, sometimes they may appear to be less than helpful...to someone not in the business. But to me, that is just not the case. These guys and gals get it done, so I can get it done for my customers.
Worst customer service I've ever experienced. I'm not a plumber and I went there with a broken water diverter thinking that they may have the replacement part or could offer advice to my problem. Not only did they not have the part, but they offered me absolutely no help or advice to solving my plumbing situation. They did, however, recommend me calling a plumber, which for whatever reason, they didn't know if a single plumber who I could call. They recommended me finding one on Google. Long story long, if you enjoy no solutions to your problems, the feeling of people wanting you to leave and wasting your valuable time, you'll love this place.