Bodine-Scott Air Conditioning Co.

Don't make the same mistake I have and expect this company to stand behind its products and service. I have called over a dozen times, and told them my problem over and over each time I still cannot get an answer. I have spoken to the Assistant GM Bill and repeatedly told him that his company has lost all credibility with me and my family. His response every time is I promise I will call you back and want to earn your trust again. This AC company is what Fox Homes used for our subdivision. The house and ac system is two years old and has never been able to cool the house down. I finally phoned them to come take a look at it and they charged $165 for the service and a capacitor because it was only one year warranty. We were told that they have many calls like this because it is just hot outside and there is nothing else that can be done because the unit is operating fine. The unit has not shut off in over two months, we track this with the Nest thermostat, and even with it constantly on, the temperature will not go below 79 degrees. I had two other AC companies come out at $65 and $85 trip charge to take a look at it and both said the unit was undersized for the square footage. Two independent companies at two different times that I hired to come look at the unit and see if they could figure out what was wrong. Both companies said the unit was operating as it should it is just undersized. I did not share any information with either company as to what I had already been told as for them to come to do a thorough unbiased diagnostic. I have shared this info countless times with this company and they will not return any of my calls to address this issue. When considering an AC company please take my experience with this company into consideration.

Service was good once they arrived . Was told by dispatch they would be on site first thing in the morning, no show , called several times was told they were on there way. Didn’t show up until 1:00 This happened a couple of days in a row. A phone call informing me of this situation would have been helpful so we could schedule our day instead of us calling throughout the the day and waiting for technician to arrive. First day was a no show at all . In the end the service was good

AMAZING customer service. I have had three companies now look at my AC. This is the first one who actually went into the attic and looked at the coil. They spent time determining what was wrong rather than just saying the system needs Freon and then leave. I was recommended Bodine-Scott from a friend as they had a great experience and I am glad I call and had them look at my system. Will be sharing my experience with others.

AC stop kooling in the condo. Called Bodine Scott AC and was amazed that I got service the same day. Shane checked out my unit. He was very thorough and knowledgeable and made me feel comfortable with the findings. I had a follow up issue and Able came out immediately and check my unit again. I have never made a service call and got service in the same day . Thank you Shane and Abel. Definitely recommend your service!

My AC stopped working at 5 pm and was fixed within 1 hour. The service tech Mr. Lewis was so nice and efficient. I always call this company for my AC/Heating services.