1111 Sunland Park Dr, El Paso, TX 79922, USA
- 5 reviews
To start there customer service is terrible.Some man answered the phone and sounded like he had just got up with a simple grumpy hello. I had to ask if this was the plumbing company. Than it got worst he asked me to describe my problem which I did and he said I needed send for the part and also asked what "I" thought was the problem! Called another plumber and he fixed it in 30 minutes. Beware.
Great job they did, fast and very professional, price was also very reasonable for replacing the complete sewer drain pipe. Thank you Art.
Have been waiting for another plumbing company to show up for 2 days to install a new faucet in the kitchen. They had a variety of reasons that they could not come both days but did say they could come out in the evening. I couldn't wait any longer for them to show up...possibly?......and found A & P plumbing on line. I took a chance and called a company I had never done business with before....so glad I did. The gentleman that took my call was very professional and courteous. The plumber showed up at my house exactly at the appointed time!!!...also very courteous and professional. Their charges were very reasonable. I have a new plumber on speed dial now and highly recommend them to anyone who is looking for good service and excellent work.
Horrible service. Initially very friendly and helpful. Showed up quick. But when questioned on what was wrong, he refused to give a straight answer. When I insisted on clarification, he got mad, cursed at me and left. Decidedly unprofessional.
They might do a pretty good job but customer service is terrible. They have no respect towards you. I filed a complaint because they owe me money that I was charged by mistake and they still haven't respond to the complaint and it's been a little over a year.
