- Country: USA
- State: Texas
- City: El Paso
- Address: 1478 George Dieter Dr #B, El Paso, TX 79936, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
We called A&P when we discovered our water heater was leaking. They said they couldn't fix it, but they could replace it. We bought another water heater and they replaced it. I noticed that there was a lingering gas smell, and called them a couple of days later. The owner gave me instructions to turn off the gas, and came over about an hour later to check if there was a leak. He came with an employee, and they discovered the leak and fixed it. That's fine. What's not fine is his customer service. As he was checking for the leak, I thanked him for coming on a Friday evening and said something along the lines of "I got really worried when I smelled the gas." His response: "that's because all women do is complain." I was taken aback, and tried to diffuse the situation by stating "right, men complain too" while playfully gesturing to my husband. He responded, forcefully, "no, all women do is complain" and then tried to tell me about his personal life and his relationship with his wife. I walked off, leaving my husband to deal with him. I normally stick with effective contractors for as long as possible, but there is no way I'm hiring this company again.
Great and fast service! Also affordable. I had a leaking water valve and was taken care of quick.
Not BBB credited.Don’t call expecting them to fix something. Rude as hell and ignore phone calls
Would give them zero stars if I could. Only worked this company because warranty company had contract with them. They never showed up for appointments on 3 different occasions and were very rude when I would ask why they did not show up to the appointment. Run far if you ever see there name.
Searching for someone to do some work for me. After reading all these negative reviews, I wouldn't touch this baby with a 10-pole.