Artesian Plumbing

I am so happy and pleased with Artesian Plumbing. They give you a courtesy call before arrival and the plumber is very knowledgeable about what he is doing. I thought we had a water leak but in fact we just needed caps for a few of our lines under the sinks. He had everything completed in 15 minutes.

We wanted to relocate our water heater and asked them to do it. They did but rather than route the plastic pipe under the insulation they ran them straight up into the air in the attic then bent them over and down into the closet we wanted them moved to. Now we have hot water quicker into the bathroom than into the kitchen. If our heat ever goes out when it’s freezing outside our pipes will burst in the attic. I called their office several times to get an itemized statement for the $2500.00 they charged to no avail! I finally insisted on one. When the lady in the office finally provided an answer why I couldn’t get it she said the boss said if he did provide one he would have to add tax! I replaced a faucet in the bathroom about a year later and had a leak at the jam nut and I don’t know why but I called them again. They showed up an hour later then they said they would, they tightened the jam nut with a pair of slip-joint pliers (less than one minute) and charged $125.00. The man told me that I should have asked for him to call me and I could have saved that $125.00! I told her the reason for my call and I am sure she told him what I needed but he took advantage of my ignorance and charged me for a service call. I will never use them again and would advise anyone else to steer clear of them!

Great customer service by both the plumbers and the office staff. They did an excellent job fixing the hole in our pipe and their work was amazing. I would highly recommend calling them for any of your plumbing needs and we are customers for life!

We currently have 3 remodel jobs, going the homes needed entirely new plumbing. We have been trying to find a reputable plumbing company to work for us. They wanted to try and charge me 120$ just to come submit a bid. I've never been charged to submit a bid and I've never charged anyone to bid on a job. I would never call this company again.

These guys did some home warranty work for me and they were great. They worked us in to their busy schedule and cleared our main line for us. Great customer service, friendly and respectful of our busy home.