Ray's Plumbing & Pump Services

Hired this guy to go turn on my elderly mother in laws water heater, since we don't live in pearsall and couldnt get down there soon and she needed it on asap. He tried to light an automatic heater with a lighter. Then calls to tell my husband (who is a licensed plumber) that it's broken and needs a part. No. It doesn't need a part, it needs someone that knows what they are doing. One would think any plumber would know this. Still charged us though. For absolutely nothing. PS. My brother in law just got the water heater turned on. Hold down the button until the light comes on. Automatic water heater lesson 101.

Been waiting 5 weeks for them to do a new install on new construction so a slab can be finished and they don't return calls. They were paid half the estimate up front but haven't done any of the work.

Great place Customer service awesome

Ray is a crook. He does half-assed work at a high price. He put in a small RV park for me and didn't get any permits and didn't have anything inspected. The first thing that happened when the first rv plugged in to the electric outlet that Ray's installed, it shorted out their whole electrical system and fried all electrical appliances and the refrigerator even caught on fire. Rays had 3 hot wires going into one outlet. The next thing was the TCEQ came by and wanted to see the permit for the septic system. Uhhhh, what permit. I had to have my septic dug up to get it inspected and then since it was not done to specs I had to pay someone else $12,000 more to do it the right way. This whole process took months to complete and I finally got approved. Do not hire Rays Plumbing to do anything unless you like getting screwed and have plenty of money to hire someone else to fix what they screwed up.