Benjamin Franklin Plumbing

Needed problem with washing machine water valves fixed on a Sunday. Finding a plumbing company that will promptly respond to calls and actually send a plumber out on the weekend "after hours" was challenging, until I called this company. They did inform me several times that a Sunday call would be much more expensive than scheduling for a Mon-Fri, so they gave full disclosure on that; we still chose Sunday for our scheduling needs fully understanding it would be expensive. I originally called the number on their website on Saturday night to try to schedule for Sunday morning and was told that they don't get into the office until 9am on Sunday and someone would call me then. Before 830am, I received the call from their phone scheduler person to see what service was needed. She said she would call the plumber to see how soon he could be here, and called me back 20 minutes later to say it would be about an hour, which was great. Plumber came to our house promptly. He called to let me know his approximate arrival time. He was courteous and pleasant (not grumpy about having to help us on a Sunday). He tested things and fixed the problem. I definitely recommend this company.

Jeremy and Ben (not Franklin, yes, I asked!) were great, arrived on time, got the problem identified and fixed up quickly, kept the mess cleaned up and made sure I understood what the issue was and how to keep an eye out for future issues. Great job guys, thank you!

The service coordinator was super polite and helpful. Two very pleasant guys came to fix my gas leak. They came on time, reviewed the problem with me, gave a reasonable estimate, put on booties to protect my carpet, fixed the problem, accepted by credit card, and went on to the next job. These guys are welcome to return to service all of my plumbing problems.

I have worked with this company multiple times with plumbing projects in our home, toilet replacements, HWH maintenance, etc., and I will say they do an amazing job. They are a bit more expensive than random plumbers but the quality of the work and the guarantee they put behind it is worth every penny. Quick and quality!

Benjamin Franklin Plumbing has been our plumber since we moved into the house. They have always been upfront and forthcoming; including teaching us how to handle basic maintenance ourselves. I can't recommend them enough!