Thunderbird Plumbing Co.

Jeff has installed a hot water heater a few years back, and more recently he installed a split fuel, downdraft oven. He actually charged a little less than he quoted. Honest guy.

Jeff is my go-to for plumbing in SW Austin. He did some water heater work for us and he didn’t mind my prying and asking questions (I am a knowledge junky), his pricing is excellent and even though he is busy, he tries his best to accommodate your needs. Ive also texted him for referrals and advice on brands and services and he has been super responsive!

Really got screwed with this one. Thunderbird was great and communicative until things became a hot mess. My house is from the 50s with terrible plumbing. I received multiple repair bids ranging from 5-15k and went with Thunderbird. I did all the repairs they recommended for my house. Unfortunately, when they fixed the initial problem it brought another problem to light- bad drainage. I left 4 voicemails over the course of 2 weeks with no call back. I found an active leak that I can't get them to fix, they were going to come out one day but no show-no called. I've requested warranty information 4 times but nothing. Dealing with bad plumbing is a pain as-is but, it's worse when the person that's supposed to be fixing it goes dark.

I have used these guys for years now. Always on time, always professional. One time I had an issue after the technician had left (my fault, not his), I called him and he turned right around and came back to look at it and fix it. Highly recommended.

Had toilet tank repaired. Technician was very courteous and professional. He explained the problem and replaced the needed tank part very fast. Thunderbird Plumbing will be our plumbing contractor for any/all future plumbing issues.Recommend highly.