
- Country: USA
- State: Texas
- City: Austin
- Address: 6725 Shirley Ave, Austin, TX 78752, USA
- Store
- Monday: 8:00 AM – 8:00 PM
- Tuesday: 8:00 AM – 8:00 PM
- Wednesday: 8:00 AM – 8:00 PM
- Thursday: 8:00 AM – 8:00 PM
- Friday: 8:00 AM – 8:00 PM
- Saturday: 8:00 AM – 8:00 PM
- Sunday: 8:00 AM – 8:00 PM
We have been using Johnny Rooter for several years. Today we had Robert for fix sink drain. He was excellent--- very professional, knowledgeable and quick to fix the problem. Very happy with their work !!
I've never used your services but I just met Cameron and if he's the kind of person you hire then you must be an awesome company! Thanks for the quesadilla! I'll make sure to pay it forward!
On a Saturday, both our toilets had leaked from the base all over our bathrooms. First 2 places said they'd get someone out Monday afternoon. Called Johnny Rooter, they said they'd be there in an hour, and they were. Cameron was friendly, took care of the clog, and explained our options for preventing future problems. We decided to buy 2 new toilets and Jason installed both of them. Charged by the hour for the install and didn't even take 2 full hours. Super nice folks answering the phones, too. They were great and even though we had to pay an extra fee for them to come out on a Saturday, it was absolutely worth it.
I called and made and appt and took off of work to meet them. They no called no showed and then when I called back and spoke to Tara she said they could come out for an extra $45. I told her I scheduled an appt with one of her plumbers last night and gave her his phone number to verify. She said ok and still wanted to charge me $45 extra. If you own this company and read this please start recording your calls from clients and listening to them because your burning leads. I would give 0 stars if possible for wasting my time.
Awesome staff loved working here .