
- Country: USA
- State: Texas
- City: San Antonio
- Address: 14117 Toepperwein Rd, San Antonio, TX 78233, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
We used Bryco to replace a hot water heater and then again for plumbing changes with our kitchen and bathroom remodels. They come out quickly and on time, are very courteous and respectful of your home. With our remodel, several plumbers showed up as they finished other jobs so they could complete our plumbing needs. Pricing is good and we will continue using Bryco for any other plumbing issues.
They're honest, helpful plumbers. They give you all your options and properly advise you. There's no surprise in the price as they are upfront about the cost. No one wants to have to call a plumber, but I have always been very happy with their work.
Jonathan Whiteside was very professional and knowledgeable when unclogging my kitchen drain. Another company had already tried to unclog the drain and could not get it unclogged. He never gave up and kept after the very difficult task until he succeeded. He went that extra step and took lots of pride in his job. Thank you Jonathan!!!
Requested an appointment to survey a leak at the water main at a rental. Was told their plumber would be there. Was connected to this company through a Craig's List call-in 877 number listing for a plumber. Bryco never called me to advise of the problem nor the cost. I called them later in the day and was advised that they did the work without my authorization. The 877 number listing advised of "free estimates". I expected to have this company call to advise of cost of the work. Customary right? Not with these people. I advised them that I live out-of-state and do not live there and the property is a rental property. They knew how to contact me. The office woman actually said, "Well you did not request an estimate." How's that for professionalism and customer service. Do work not authorized and without providing the customer any idea of the cost. Never use this company - unprofessional and dishonest.
Outstanding service, customer oriented, prompt, and fair cost! Never again will I go to those TV advertised companies! Shawn and Tony were amazing, knew what they were doing, and didn’t try to up-sell me. Highly recommend!