- Country: USA
- State: Texas
- City: San Antonio
- Address: 5511 Dietrich Rd, San Antonio, TX 78219, USA
- Store
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
My entire experience from the beginning to end was excellent. The customer service representative was polite, and although my house was out of warranty found a solution for my plumbing needs and got my hooked up with an appointment same day. That’s service! The tech James arrived at the beginning of the 5 hour window, was incredibly polite and did an excellent job. He unclogged my new shower drain and was in his way. Thanks so much to James, the customer service and Team for taking care of our needs. Respectfully, Rivera Family
Getting back from vacation and finding yourself with a backed up toilet the morning after your return is not what you expect. Especially when your place is a new home (10 months old)! After calling the builder, he reached out to Gibson Plumbing and had them come the next morning. I was advised they would come service the issue in the morning and that they did. Nick arrived this morning. He was very polite and express care when entering the home. He looked to see what the problem was. In minutes he took care of the issue and off he when. The quickest service I've ever had. Being in the Customer Service industry myself, it was refreshing to see Nick and Sue (?) in customer service handle this call to perfection. I would recommend Gibson Plumbing to all my friends. Thank you for taking pride in your customer service. Benny
Gibson Plumbing is a great place to work. Everyone has been so helpful here with everything and anything that I need. The environment in the office and the warehouse is awesome as well. I am proud to work for a great company that not only takes care of their customers but their employees as well.
Great place with excellent customer service! Ben and Mike will take care of you and always go above and beyond to take care of you. I will always refer my customers here!
Jim was exceptional and prompt. He was friendly, respectful and very honest on his assesment. We had a clogged bathroom upstairs and he took care of the problem. I would highly recommend Gibson plumbing to my friend and family.
