Lee Company

I bought a brand new unit and had it installed by another company. They guy told me that some valve in the air handler had to be replace, and he could come back till next week. So naturally I start calling around to get it done faster. Lee Company was able to come the next day so I went with them. They come out, they didn’t even touch the ONLY thing they were supposed to do. They then drained all of the Freon out of my system into the air(which I’m pretty sure isn’t legal). There was also some sort of acid in the system. They then proceeded to tell me that I need a whole new system, and it was going to be $7500. So I got a second opinion. The second opinion did an acid test, absolutely no evidence of ANY acid at all. It got fixed for $200. And has been running like a champ for a few weeks now. So I will NEVER have any thing to do with this company again.

I enjoyed your employees Derek and Michael. They were on time, professional, and very knowledgeable about their task. They worked all day, very diligently , very thoroughly. They even took my vent's outside, and cleaned them very thorough. They were even out working in the rain. I would recommend your Company to family and friends. I also respect your prior CEO, Gov. Lee very much.

Outstanding service. Technician came and worked until nearly midnight two nights ago to solve an AC crisis and finished the job first thing the next day. Lee is not the least expensive but the work seems to be sound. I have found all technicians to be polite and they deliver a written summary of the work done. Appointments are on time and communication is very good between me, the home office and the technician.

Cliff is an amazing employee for you! He diagnosed the problem with my water heater. Made some phone calls and shared the facts. Left to pick up the part. A short time later, arrived with the new part. Installed the part and was on his way. Excellent service! And an excellent employee!!

This was not my first experience with Lee Company. Valentin arrived five minutes early, very unusual for Tennessee contractors. They are usually very late! He was very pleasant. He was here to try to prevent water infiltration on an outside wall with vinyl siding. He brought a ladder and looked around. After carefully evaluating the problem he explained that if he were to try to caulk to attempt to seal the wall, I would not be satisfied and it would almost certainly still leak. Instead he suggested a roofing/siding contractor should take a look and then quote. While it will surely cost more, I won't have wasted money on having Lee Company do something that won't solve my problem. Lee Company did not charge for the visit. Valentin was very honest and seemed to be looking out for my best interest.