The Honey Do Service, Inc. - Charleston, SC

Great guys. Arrived early did a good job of building a small bridge for me. They were very efficient and cleaned up when finished. It was around 98 degrees and they finished in record time anyhow. Thank you. Will be seeing them sgain for some work I need done.

Hello Mr. Koerner, I'm sorry that you were dissatisfied. We tried repeatedly to work with you to fix the issues you had. Initially when we're tried to work with you, your wife was in the hospital and you failed to return calls. We're completely understand that takes priority, and we're glad she is doing better. We never heard from you after that until you had posted a negative review, at which time we contacted you to see if we're could have the opportunity to fix the issues you had. You agreed, and we're scheduled to come out. We had the set time of 8am for our craftsman to show up, so I'm not sure how there was a miscommunication on the time, but I apologize for any confusion. We did offer to come back at a time that would better suit you, but as you stated, you refused. The craftsman that did your project is no longer with us, as your project took place in November. Again, we apologize for any dissatisfaction. You were provided a significant discount due to an agreement you had made to provide music lessons to the owners daughter, however, you also failed to show up to all except one lesson. We do wish services provided were satisfactory on both sides. 2:01 PM your information is totally incorrect....despite all the shoddy work that was done by the workers YOU then fired for their incompetence, we brought the remainder of your money to the office and gave it to Becky, at which time we informed her that there were ISSUES, but you never got that message.... the first and second dates scheduled for your daughters lesson were BOTH cancelled by Becky... when I gave your daughter her first lesson, I AGAIN informed Becky that we were unhappy, and were told by her that you had fired the same two men that did the work(?) at our home because of the lousy paint job they did in your own home !.. Again, you did not get that message... after waiting almost two months of not hearing from you BECAUSE you never got the messages, I posted those negative reviews.... you called and asked me to remove them, and give you the opportunity to correct the problems.... you said, and I quote you, " Now that I know about this problem, if I don't fix it, it is ON ME!, and you may feel free to re post them if I don't"....you called me to ask if Thursday would be okay, I said yes, but one of us would have to stay home from work to accommodate that... your reply was " we will work around your schedule", and we agreed on 11 am... that Thursday came and went, after my wife and I cleared the kitchen again, so you could do what needed to be done, and NO HoneyDo, so I texted you, and you called to say you thought is was supposed to be the following Thursday, once again, ANOTHER misunderstanding..... you showed up the following Thursday at 8 am, instead of the agreed upon 11 am, and my wife showed you the text confirming the 11 am time.....by the way, the kitchen paint job was not a DISCOUNT!!!... it was not even figured in to the total price of 5960, 00 of which 3000.00 was paid up front , and the remainder was placed in your office managers hand with the FIRST time we told her we were unhappy...the kitchen paint was a separate barter between you and I, and by your own admission, the paint job they did was terrible !!!Between the lousy work your "craftsmen" did, the lack of communication by your office manager, and several "mis scheduled " appointments of your part, my wife and I finally reached the point where we felt that Honey Do became Honey Doesn't and refused to stress ourselves any further with your company's incompetence.. We hired you in good faith... we did not get what we paid for... Spin it any way you would like..... You were the one that sat at our kitchen table and told us you couldn't find competent workers, and were considering closing your business in three weeks... that you REALLY hoped we were not going to ask you for any money back , as you didn't have it... We didn't ask you for any money back, we gave you the chance to fix it all... you blew it !!!!!

I've called numerous times to get an appointment (and emailed) and no-one has returned my call.

Great group of people