A letter from A-Avis Plumbing-Heating & Air Conditioning, Inc. stated a “FREE one year Maintenance Agreement including a Precision Tune-Up and Cleaning on your air conditioner or furnace because you are kind enough to read this letter and give me a chance to solve your problem. I want you to think well of A-Avis Plumbing-Heating and Air Conditioning, even if you do not buy.” Ed Ballard, President, came to our house and tried to sell us furnace upgrades of $3,535. We told him we were only interested in the $575 furnace cleaning package. Ed told us he couldn’t do just one item, as they were priced as a package. The furnace cleaning was usually $1200. Over four days of calling back and forth Ed finally told us he could do the furnace cleaning for $575 and his office would call us for an appointment. His office never called, in spite of what the letter said. Ed told us our blower wheel was packed with dirt and blower motor was filthy. He showed us a blower wheel picture having no space between the slats. Only it wasn’t a picture of our blower wheel, as it turns out. Two professional Heating and Air Conditioner workman just left our house. They spent 3 hours completely cleaning and flushing the compressor, the blower motor, blower wheel, furnace return cabinet and the A-coil box, giving it a “tune-up” while we watched everything they did. The workmen indicated everything in our furnace had a normal amount of dirt; nothing was filthy or excessively dirty. The workman had us personally check the blower wheel which was NOT packed with dirt. Ed did not show me a picture of my blower wheel, but someone else’s blower wheel to sell me his products. The best part? Two professionals not selling me something, actually knowing what they are doing and doing a job under my inspection cost me a total of $250.00. My recommendation? Ed Ballard should be a car salesman. You expect everything out of car salesmen’s mouth to be anything but the truth. Ed Ballard’s letter above is nice – but not truthful. Run away fast from A-Avis wanting to take your hard earned money.
