Del Tufo Plumbing & Heating Co

5 reviews
  • Country: USA
  • State: Rhode Island
  • City: East Greenwich
  • Address: 85 N Marlborough St, East Greenwich, RI 02818, USA
  • Store
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5 Review(s)
Keith Schoen
09.12.2018

I have used Del Tufo plumbing for the past five years at my small business, at my previous home, and also at my recently purchased home. Mike and Dave have helped me with all of my plumbing and HVAC needs. They were even readily available when I lost heat TWICE on the coldest days of the year! Dave even lent me space heaters to keep my 3 children warm while he was waiting for my parts to arrive! This family owned business is affordable, dependable, and does impeccable work. A lot of thought and care goes into their projects to ensure that it is being done correctly. They double and even triple check their work to make sure that it is all functioning to expectation before leaving the job site. Thank you for such great work Del Tufo!

Crystal Dauphinais
14.11.2018

Horrible experience. Instead of actually moving the plumbing like they were asked they ran lines from where the old plumbing was to the new spot I needed it. All in the way of where my cabinets need to go. I was told that they would have to cut into my BRAND NEW cabinets (I paid over $4,000.00 for) to be able to make what they did work. Paid them $315 for 2 4’ lines that weren’t placed properly and held up by cut up chunks of 2x3’s. They took my dishwasher hose (not part of the job so I had to buy a new one). Not only did they not send me the invoice as promised I now have to hire another plumber to do the job the correct way. They don’t return phone calls to fix the problem. I’ve called for weeks and can’t even get them to return a phone call for them to come fix it. A refund would be nice since all they did was take my money and not complete the job so now I get to spend the money on a real plumber. Would never recommend them for anything. I find it disgusting that they can’t even return a phone call!

hugh meier
12.11.2017

Honest and reliable. I'm not a fan of the chains, too many Junior people billing out at full rates. These guys show up with the right tools and more importantly the right skills to get the job done. Will repeat.

Ashley Falkenbach
03.05.2018

Del Tufo is the plumbing company we have used for years at our large residential apartment complex in Woonsocket RI. They are reliable, knowledgeable and very pleasant to work with. We will continue to use this company for years to come!

Tim Zwick
02.01.2018

Two guys always came for often a one person job, increasing the total. Problem was not fixed or properly diagnosed. They set our water heat heat setting full blast to increase duration of hot water filling tub. Consequently, the issue was not resolved as we need a 40 gallon heater vs a 30 gallon tank we have. The water heater backed up and leaked water all over the basement floor. Another source claims the setting of the heater adjusted by DelTufo was against code. Other issues I.e leaking shower head upstairs was also fixed once water heater valve released air buildup after paying DelTufo a lot of money to replace parts and labor. The one star earned is for a payment plan they established for furnace repair... although I would not know if the thousand dollar amount was necessary or not to fix that problem.

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