
- Country: USA
- State: Rhode Island
- City: Providence
- Address: 1195 Broad St, Providence, RI 02905, USA
- Store
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Service Technician Ryan L (#3158) not only quickly fixed my slow draining shower that was also backing up from the sink, he also answered every question I had concerning the issue and helped me better understand my plumbing system. Roto-Rooter had him respond to my house within an hour after I called. Very happy with the service they provided.
Just wanted to say that Ben 5847..was the nicest person and did such a great thorough job. Our kitchen sink was backed up on a Friday night and he was there promptly Saturday morning and didn't leave until he knew it was clear and we would have no further problems. Very polite!! Thank you for excellent service!!
Ryan (service technician #3158) and Nathan quickly identified and fixed the partial block we had with our toilet (it needed to be augured). Nathan also suggested we replace the floater (which will be done later). They explained in detail what needed to be done and what can be done to fix the quick flush problem.
Dennis (#5125) was very clear on what was to be done. He wrote out the details and then proceeded to do the job in a very professional manner and didn't waste any time in getting it done. Work when completed was clean with no rework necessary. Well done job.
Roto-Rooter was extremely professional and had someone come out to our house same day I called. Dennis D (#5125) that came out was super nice and you could tell he knew exactly what he was doing. He did a great job and we couldn't be happier with the work he did or the service he provided.