- Country: USA
- State: Rhode Island
- City: Barrington
- Address: 3 Fairview Cir, Barrington, RI 02806, USA
- Store
I contacted Barrington Plumbing for a simple toilet repair. After 4 days of left messages asking when can they come, I finally told them to just tell me when they were coming and I will be available at their convenience. They said they would be at my house between 12 and 1. I took time out of work and waited, but they never appeared and they never called. I finally went back to work. I texted them later to ask what happened and I was told that they called me twice and left messages that they would be late. Cell phones have logs and there were no missed messages on my phone. Running late is unfortunate. Lying about it is just pathetic. These guys may or may not be great plumbers, but they appear to be communication impaired. If you have the patience to play games with scheduling and missed messages, call Barrington Plumbing. If you need timely plumbing done, call someone else.
They always come when they say they are going to. They always Fix what they say they are going to and their work is meticulous.
Barrington Plumbing does a great job and they have really worked to earn our trust and respect. All of our interactions with them have been positive.
Prompt service, excellent advice!
Someone at church suggested Barrington heating and plumbing to us. And we have interacted with them twice, once was for an embarrasing reason they resolved in seconds (judgement free). The most recent call was in the last month. They sent a crew out and although they delivered bad news for me (need a new boiler), I found them to be incredibly honest and professional in my interaction with them. I didn’t get the names of the gentlemen, but I have been meaning thank you note to the owner but keep forgetting! We plan to use them again in the future
