Turner Brothers plumbing & Heating llc

I was charged $125 to remove the stopper from my bathroom sink faucet. I now have to go out and get a rubber stopper as it was not included. They were literally in/out of my house in 5 minutes. Considering that I'm located within walking distance from their location, a repeat customer (3 other jobs) who has recommended their services, this is very disappointing.

Terrible company not professional at all. Stay away.

I'm feeling torn about this review. As a new homeowner I have a learning curve and navigating the ups and downs of a newly bought first house is hard enough. We had a terrible time with our basement and long story short after a rat invasion and a rehab of an already renovated basement we figured out our plumbing issue. Turner Brother's were the 2nd opinion. We decided to go with them. They were attentive, had the gear (including a scope that certain plumbers do not have), and Brian gave us the name of a guy who got us some money back on the 10,000.00 we had to spend from bad building. Well just a little money, but it was nice and something. The plumbing so far seems good. Its working and it's been since Jan/Feb2018. They had to dig in front of our house and created a big big mess. I didn't mind. Get it done and working! The cement was hastily done because it was cold and they are plumbers. That's not their job. However, we gave them a deposit to do the cement in the spring when it warmed up. Since spring, I've talked to Brian twice, and 4 or 5 other people. We've had no call backs from anyone and now NO ONE answers my phone call. I certainly don't mind getting someone else to do the cement work but I WOULD like my deposit for it back since it is a 1/4 of how much it will cost. Also I really wish someone from Turner Brothers would just call to tell me that they have too much on their plate. It makes me suspicious of the work they've done in the ground. In my opinion how you begin and end a job is what sticks with people. I'm not sure I'd use these guys again. So frustrated.

We had to have a part of our sewer line replaced and they came out the next day to check out what was going on, and within a couple weeks the job was done! Very fast, reliable and knowledgeable!! I wouldn't go anywhere else for plumbing issues! The prices are very reasonable, they won't try and screw you over like a lot of other plumbers would! Brian was great to communicate with!! Thanks again for your entire teams work!!!!

Terrible company. I call them for an outside drain issue and they came out right away. Unfortunately, they didn't do ANYTHING for me but made the situation worse. They didn't even let my tenant know they were leaving and they would not respond to my texts or phone calls. It turns out whatever they did caused the kitchen sink drain to not drain at all. This was a disaster.