- Country: USA
- State: Pennsylvania
- City: Philadelphia
- Address: 2017 Brandywine St, Philadelphia, PA 19130, USA
- Monday: 8:30 AM – 4:30 PM
- Tuesday: 8:30 AM – 4:30 PM
- Wednesday: 8:30 AM – 4:30 PM
- Thursday: 8:30 AM – 4:30 PM
- Friday: 8:30 AM – 4:30 PM
- Saturday: Closed
- Sunday: Closed
Henry couldn’t have been more helpful or efficient. I called for a Backflow test and was up against a deadline. He went above and beyond to repair a problem and get the job done on time. Thank you very much. Great service!
Picked up my phone call immediately. Was prompt and attentive and gave me advice on how to prevent further issues. Very helpful would highly recommend.
Excellent customer service. I will be recommending Thompson to friends and family. Went above and beyond.
I called to make an appointment to have someone check out one of my toilets that wasn’t draining all the way. The owner scheduled me for the next day then asked what the issue was. When I told him, he gave me some tips to try to fix it easily myself, and told me that he’d keep my appointment scheduled just in case the tips didn’t work. He also shared with me some history I didn’t know about the house I’m in now. His family’s company had done a lot of the plumbing work on the house almost 50 years ago! He was so patient and kind, and honest. The tip he gave me worked! He saved me money, taught me some cool history and some plumbing 101, and was all around such a kind and respectful person. If I ever need a plumber I will surely call this company. Such a great experience in a 5 minute phone call.
Walked me through several simple home repairs on the phone! He knew it was a simple repair and wanted to save me the money instead of sending out a technician. Fair and honest businessman.