- Country: USA
- State: Pennsylvania
- City: York
- Address: 801 Loucks Rd #1927, York, PA 17404, USA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
AMAZING!!! when Jared and Dwayne arrived, they thought it was a simple AC unit replacement. when they started to dismantle the unit and found unbelievable construction of the trunk Jared informed me we had to replace all the trunk and vents as well. He was able to obtain 2 extra guys to help out and what would have been a 2 day job was done in 8 hours. the team was AMAZING to say the least, courteous, efficient and very friendly. Please give these guys a raise as they earned it on this job.
Everyone was professional and courteous. From the initial phone call to schedule a diagnostic, to the dispatcher(Cory), then the technician (Steven). I was impressed. As soon as Steven arrived, he greeted my husband and I. Asked us a few questions and headed right outside to the unit. He tested a couple of theories and realized our dual capacitor had blown. He took the time to explain what was happening, and then offered a solution. He discussed the pricing with us and thankfully...had the part readily available. He had us up and running in less than 30mins, during a heatwave. I would definitely recommend this technician, to anyone I know.
Steven Senft has been to our home on several different occasions and has always been polite as well as informative. We appreciate his honesty about the situation and that he did not use any scare tactics trying to make us think we needed to install a new system, just yet......we know it's inevitable! Also, the response time yesterday (Sunday) was very good.
The technicians were friendly and courteous, quick and efficient. They showed me everything I needed to know about my new system. The system is wonderful and works perfectly! Thank you so much!
Andrew came today to check my ac and water heater. He was very nice, polite and knew his job. I appreciate you sending such a nice guy.