Mt Shasta Plumbing & Drain Cleaning

I will recommend Mt Shasta Plumbing to everyone. Brian was kind, courteous, and pleasant. He was able to fit me in on the same day I reached him. He was prompt and fast! And when he left, I feel assured that things are going to work fine! Yes, I will recommend him to everyone!

Our old cube water heater finally began leaking. I called Mt. Shasta Plumbing, and Brian answered the phone on the second ring -- and everything else went just as smoothly. He arrived exactly as he said he would: he picked up the new water heater and straps, had the right supplies with him and got right to it. He might not be the fastest, but I could not have been more impressed with Brian's thoroughness throughout the process. He did some electrical re-wiring for the install, changed intake and output plumbing, and double checked the factory installed electronics on the new heater. And, he took our old cube to the transfer station! I could not have been happier with the entire process -- start to finish. Our only plumber!

I delt with him for 2 days trying to get a float replaced on the back fire supression tank overfill hole. He never attempted to drain it to see the issue, instead he had me hire an excavation team to dig the manhole sleeve out so he could work on it externally. (didn't even know the issue yet.) The excavator started asking questions ... like why don't you drain it and he got flustered and made excuses. I fired him, got a bill for $125 for the nothing work he did. I hired another plumber who came out .. drained the hole and had it repaired in an hour. This guy either is LAZY or doesn't know anything beyond a sink leak.

Brian of Mt Shasta Plumbing takes care of our rentals as well as our home and I trust him. He fixes the problems...and he does not over charge. I know that if I call him, he will do his best to take care of emergencies and he always cleans up after jobs. I have never had a plumbing issue he could not fix. We just recently had him do all the plumbing for a new remodel. I highly recommend him.

Expensive and did shoddy, incomplete work for the amount charged and work agreed to and requested. In response to subject stating I wasn't a customer: He was too busy trying to sell me a live animal trap and complaining about having to go under the house. Did a shoddy job replacing heating element in hot water heater when i asked for the unit to be completely serviced.