- Country: USA
- State: Pennsylvania
- City: Jamison
- Address: 2132 York Rd, Jamison, PA 18929, USA
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
96 degree day, called talked to Christina, she said she would have someone out in a couple hours. Kyle showed up and repaired the unit right away. Kyle is a true professional. Great service, Great people, Thank You !
They tried to overcharge me but I only paid portion since it was ridiculous.
I have to report the incident happened to me to let everybody know that Wackenhut at Jamison charged customers RIDICULOUSLY. The ceiling of my condo unit leaked water due to the malfunction of HVAC in the unit above me. Wackenhut was called by the owner above me and the technician came to his unit and fixed the problem. After he was done, I confirmed with him that nothing in my unit was wrong. At the time he friendly came to my unit, opened the AC, wiped some condensation water, turned the sensor off and on. The whole thing was between 5 to 10 minutes. Guess how much I was charged later? $170!!!! I argued with them that since there were not any service call or diagnostic fees because those were charged to the unit above, it is ridiculously expensive for a 10 minute job of wiping blotches of water marks and rebooting a sensor. Obviously they ignored my argument and keep sending me the bill. I will pay them but PLEASE: DON NOT HIRE WACKENHUT! Update: Called them again and the fee was reduced to $100.
The boiler heating system at my house stopped working last month. The entire staff that I dealt with at Wackenhut was extremely helpful with every question that I had and took care of my problem within hours of calling them. Highly recommend.
The people I worked with were extremely professional, answered questions and gave me information and took care of things I was not expecting from them. I highly recommend and will use them again in the future.