A J Buerkle Plumbing & Heating Company

DISHONEST COMPANY ! Our water heater was leaking water and I called AJ Buerkle early in the morning. The receptionist was not there and the owner Mr Buerkle himself ( although I did not know this at the time) answered my phone call and offered to come out to my home himself. I was told over the phone that the water heater would need replaced. Mr Buerkle promptly came to my house and confirmed it would need replaced and told me we would have a new water heater by noon. He told me then he was the owner. I asked at that time what the cost would be and he told me it would be $1700 with installation. This was not an estimate it would be the actual cost because it was a standard hot water heater replacement. I told my husband it would be about $2000 preferring to round up higher just in case. My husband commented that the cost was pretty high for just a hot water heater but I told him how pleasant Mr Buerkle was and how quick we would have our hot water back on. HOWEVER ..... After the technician did the installation without any complications or changes, he called the office and we were told our bill was $3000 !!!!! No explanation or reason. The owner was no where to be found and my husband paid the amount because the water heater was already installed. THE COMPANY IS DISHONEST, YOUR TYPICAL BAIT AND SWITCH. NOT TO BE TRUSTED!!! GET A WRITTEN ESTIMATE BEFORE YOU ALLOW ANY WORK TO BE DONE!

Al Buerkle has worked with my mother for a number of years now. My husband and I are in the process of buying a home and had a plumbing issue we asked the seller to fix - after the seller's plumber told us it did not need to be fixed we sought a second opinion from Al Buerkle. He was very quick in reviewing the dvd of the snaked drain and giving us a written opinion that we could send to the seller. He also talked to both of us about the issue and how it would need to be repaired. I felt very comfortable talking to him and held his opinion in very high regard given the extended working relationship he has had with my mother. While the seller ultimately decided to use her own plumber to fix the issue, he was very helpful and we will certainly use him for all of our plumbing needs in the future.

They overcharged for each item. I had gas fired water boiler system repaired last year. For part that cost $87 online for the same brand they charged $150. For another part that cost &150 they charged $287. I called them but they had no explanation.

Good service and great company to deal with.