J&A South Park Heating, Cooling, Plumbing & Electric

J&A is great. I got to know them years ago when I purchased this house and had a home warranty. Now I no longer renew the home warranty and just use them directly. Always get the job done right and don't feel like I'm being put through the ringer on price. All the guys are usually real friendly and feel comfortable with them in my house while they're doing the work. Just had an AC issue and Chuck was at my house yesterday evening fixing and updating my thermostat. Job was done perfectly and communicated everything he was doing along the way! I appreciate the upfront communication and honesty from estimate to the final bill. Can't say enough about J&A and highly recommend.

I recently had a service call from J&A. I had just moved into a new home and the AC was not even close to being cool or reaching all of the rooms. Jay came to my home and was quickly able to trouble-shoot the issue. Further, he took time to ask where I needed it cool the most (bedrooms) and helped redirect the AC so that it was travelling more efficiently to parts of the home important to me. VERY polite young man, who I could tell was energized by finding solutions to a customer's problem. Thank you, Jay! And thank you, John, for understanding this was a time-sensitive issue due to a medical concern for one member of our home and getting someone there to help me. Applause all around :)

I subscribe the the annual maintenance plan. For my mid-year (A/C) checkup, I didn't hear from J&A and so by mid-June I ended up calling them. Luckily my A/C was working fine. They told me they'd tried to call me in March, and left a message on my voice mail. Turns out they did that on my land line that I'd told them to remove from my account last year. On the day they were to come for my check up, it got to be around 2pm in the afternoon (I'd taken a vacation day for this) and I hadn't heard from anyone. So I called the main office and she said I should hear something 'soon'. About 1/2 hour later the technician called me to say she was on her way. The technician (Catherine) did a fine job. She was thorough, and stayed for about an hour, checking both inside and outside units. Her high level of service kept me from giving this rating a single star.

I cannot begin to tell you what a wonderful experience it was with J & A. Their technician worked tirelessly to fix our AC unit on the hottest day of the summer. He worked in the pouring rain and never left our office until the problem was solved... I was told by 3 other separate companies that it couldn’t be fixed. Always, go with your gut and seek that additional opinion.!!!

My home warranty company always sends J&A to service my claims. I have never been disappointed. This last time my capacitor when bad. Chuck came out repaired what he needed to and gave me advice for maintaining the life of the new parts. I'm very happy.