R & S Plumbing & Heating

When you have a plumbing need, it's usually unpleasant. Visiting here is not. Helpful people, and just the right amount of advice.

December 21, 2018 Our heating system went out yesterday morning. We called this company because they installed our heating system a few years ago. At 8:45 am they assured me they would come at some time that day. We called again at about 1:00 pm and they said we were second on their list after their scheduled customers for that day. It could be after 5, for which we would be charged overtime. We called again at 5:30 pm and was told they would be at our home in an hour. They never came or called or answered the phone again. We called another company this morning and they arrived within an hour. We are so fortunate to have a wood stove. That and several electric heaters kept our pipes from freezing. There is no excuse for not showing up or at least calling. We will not call this company again.

Fast, friendly and knowlagable. Front counter staff was very informative and friendly.

Had a leaking boiler. Called at about 2:45pm on a Sunday. Jeremy arrived in less that an hour and the leak was fixed by 4:30pm. Another great experience with R&S.

Save yourself the headache of dealing with these people. They are always @holes whenever I stop in to buy parts and God forbid I actually need them to repair something for me. They never remember my account or have my service record in their system. Would give less than star if possible. I've shopped elsewhere since, without running into same issues