Potts Plumbing

Absolutely great from start to finish! Had tankless water heater installed. Our tank went bad right before we were leaving for vacation. They provided a fair quote and were timely with all information that I requested. He and his sons were very nice and on time. They said 8am on Saturday and they were there on the dot. I have a lot of plumbing experience as a homeowner and they did top notch work, did not cut any corners. Clean and neat installation, very professional. It’s hard to find capable and reliable contractors today and I would highly recommend Don Potts Plumbing! Thanks for a job well done guys!

We’ve called on two previous occasions and the work was well done. Today, we thought we needed a new water heater, but thanks to excellent service and repairs, we did not need a new one. We definitely recommend Potts Plumbing.

Truly the worst plumber we have ever hired. We continued to to repair issues in our home from work he supposedly did during construction. We have spent thousands redoing what was allegedly done by Potts. Thankfully we have a great plumber today and he has completed all repairs. We believe Potts lacks adequate training and knowledge about plumbing. He definitely is void of integrity.

Mr. Potts must think I am made of gold. He charges $80 an hour. Not even professional engineers make $80 an hour. I have rented out my family home to a really sweet young lady who takes really good care of the house and property. The handyman we usually use for repairs has been working extra hours at his day job, so he was unable to do this simple plumbing job. I would have bought the parts and he would have charged me $20 an hour or so for so for his time. The parts would have been half this price and the labor would have been $60 an hour less. We are neighbors for goodness sakes! He charged us $279.98 for a simple replacement of a kitchen sink fixture that was leaking. Whoa! Don't be stupid like me. Stay far, far away from this person. This is the last time I will EVER use him for a plumbing job. I had to contact him myself just to get him to show up to do the job because my sweet tenant had contacted me several times about the leaking sink and he wasn't getting back to her although he promised every time First, he was going to be there next week,, then no show, then he was going to be there the next week, then no show, then he was out of the country on vacation, then no show.( Well, sure he was..if you made $80 an hour, you would be out of the country on vacation too!) I finally tracked him down myself, chewed him out for being a no show and made a firm appointment for him to fix the poor lady's kitchen faucet. Wow, I really must have made him angry and he took out his pound of flesh in the money he charged for a simple fix. The total cost of the fix was over half of the poor lady's rent check. I had her take it our of the rent as it is my responsibility to make sure everything is working well for my renters. I wish Potts took his responsibilities as seriously as I do mine. Be smart. Don't use this plumber. I sure won't EVER again and he only lives a mile or less away from my family home in PA.

The best hands down..