Central Penn Plumbing Service Inc

Absolutely a great company. My AC went out and it took 3 attempt to fix. My issue was not an easy find but they worked with me on the billing and the service turn around time was excellent for the peak of the AC season. I have used a number of other companies of the years for residential and commercial and Central Penn is at the top of the list.

Grossly over priced for emergency service plumbing issue, $255 per hour plus $97.50 for dispatch, the parts cost less then $20. Another company would have charge half that fee. I requested itemized statement and still no response. Another Local co would have charged me $400 because I did some research for future reference.

My unit stopped working unexpectedly during a hot spell. The person on call called me within an hour and we agreed it wasn't an emergency that needed to be taken care of at 10 and that they could come out the next morning. The next morning came and no one called. I waited 4 hours into their working time when I had to call. The lady then tried to put me after everyone who had called that morning even though I called the night before. When the technician came he was great and fixed the system. We agreed I would like a quote on a new system. It is even written on my invoice they owe me pricing. He took pictures and said someone would follow up. It has been at least a month and not one follow up.

We were very pleased with our service from Jon B of Central Penn Plumbing Service. He was very professional, polite, and took his time answering all of our questions. Highly recommend!

Eric was excellent. He notified me of his approx. arrival time. He carefully listened to an alert notification that I had noted on the system.The PM was performed and results explained.