
- Country: USA
- State: Pennsylvania
- City: Pittsburgh
- Address: 8600 Perry Hwy, Pittsburgh, PA 15237, USA
- Store
I have been a customer of A-Comfort for over 11 years. I had had an awful experience with a previous company. From the original appointment to determine what furnace and A/C unit to install through installation and 11 years of maintenance tune ups; they have been professional and courteous and have provided prompt service. Technician Jack D has handled all my service calls. He is meticulous and thorough when cleaning and checking the heating or cooling system. At my most recent service appointment, Jack detected a problem with the compressor unit for the air conditioner and ordered the part. It was still operating; but was making a loud noise and would have eventually failed. Today, Jack D came out and replaced that part in less than an hour and I never had to do without air conditioning. It's running nice and quiet again. Since I have a maintenance agreement; I got a discount on the repair. Everyone in the office that does the scheduling is polite and courteous and will call to remind you to schedule your maintenance. One less thing to keep track of. I have never been without heat or air since I started using A-Comfort.
Service technicians are always polite and friendly. They had the air conditioner up and running quickly although it will take it a long time to cope with the hot house. We get both a spring tuneup and fall service check so when something goes wrong we are prioritized and they are familiar with where we live. Friendly personnel on the phone too. Easy to setup appointments.
We have had yearly maintenance contracts for our ac and heating with A Comfort for several years and bought another furnace from them this summer. Good service and I have nothing to complain about -- it's all good. All of the technicians who have done work in our home have been punctual and friendly.
The crew at A Comfort is always on top of their customers, with a courtesy call to let you know your furnace or A/C needs a service check. The Technician’s Tom& Paul are very knowledgeable. This Company is outstanding for customer service and the promptness of getting to your home. Thank you A Comfort service. ????
Very happy with A Comfort Service. Good communication, excellent service, and a friendly and competent staff, especially Paul! As a customer for more than 10 years, they supplied and installed our furnace, air conditioning unit and hot water tank, and have done our annual service since. Their products are high quality, efficient and a good value for the money--we thoroughly recommend them!