Nixon Heating Air Conditioning

5 reviews
  • Country: USA
  • State: California
  • City: South Lake Tahoe
  • Address: 2141 James Ave #9, South Lake Tahoe, CA 96150, USA
  • Store
Phone number
Working hours
  • Monday: 8:00 AM – 5:00 PM
  • Tuesday: 8:00 AM – 5:00 PM
  • Wednesday: 8:00 AM – 5:00 PM
  • Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 5:00 PM
  • Saturday: Closed
  • Sunday: Closed
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5 Review(s)
David Rutty
20.05.2019

Absolutely terrible and rude. In both business and residential calls jobs were not finished. Holes were left in walls and plumbing was not put back together properly.

Zorka Aguilar Vera
12.10.2018

I had worked in the past with all the P & H companies in the basin, none has been as amazing as Nixon, customer service was fast and very acomodading, every other company I called had a voice message that said don’t call us, we are busy. This people was fair and honest and my gosh very quick! Moving our 14 rental properties to them! Highly recommended

Lindsay Levenson
19.02.2019

When a pipe burst in a rental unit, I called them per the recommendation of my Real Estate agents. They were able to get out there quickly and told me they would communicate the issues to me (as I don't live in SLT) and I never heard back, I called several times the next day and I was finally told it had been fixed and they were out there for about an hour. (12/14) My agents came to check on the place 2 days later and the pipe was still leaking. I called and their answering service picked up, and I was told that I would get a call back and no one responded. I finally heard back 12/17 and they went back out and actually fixed the pipe. The plumber who went out there stated that they wouldn't charge me the second time, since it took so long to get them back out and it should have been fixed the first time. Fast forward to today 2/19. My property is still being worked on and I have a ton on my plate and I never forget to pay for services. I received a rude VM from Wendy stating that they were going to put me into collections because she had been emailing me the bill and I still hadn't paid. I felt bad! I looked in my email and found the bills in my spam. I called her back and noticed that I had been charged for the second visit, as well as the first. I apologized and told her that the emails had gone to spam and suggested a call (prior to 2 months after a bill is due) instead of incessant emails. She didn't respond kindly to that. I also told her how the plumber told me that I would not be charged for the second visit and she again had an attitude with me, and was very disrespectful. I ended up only paying for the first invoice, but not after she had a complete attitude with me, and basically called me a liar. If I hadn't had that conversation with one of the plumbers on their end, I never would have stated that conversation happened. I do not appreciate being made to feel like a liar, and again, work on your customer service people, if you don't receive a response from an email, pick up a phone and check in and send a friendly reminder!!!! Thanks for making this long arduous horrid situation with my property even worse, I will never use or recommend you due to your poor customer service!

Brian Ashcraft
21.01.2019

I had a good experience with these folks, evaluated and replaced my hot water heater same day, Michael was great!

Basketfullof Puppies
08.11.2018

Had issues with scheduling, once those were resolved the guy that showed up was top notch. Great service, quick and professional.

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