- Country: USA
- State: Pennsylvania
- City: Havertown
- Address: 7 E Hillcrest Ave, Havertown, PA 19083, USA
- Store
I had a plumbing issue and the home warranty company sent main line plumbing out. They were phenomenal. Ran into some unanticipated problems but were still able to help me out. The plumber was named Tom. He was so polite. He came out same day. I never had such a great experience with a company before. I really felt like a priority. Will definitely use this company again if needed in the future
Very professional and efficient. Thomas was absolutely fantastic. I will definitely use their services again.
If I could give zero stars I would. This company has a very similar name to an awesome company. Do not use them. The real ones are Main Line Plumbing Service. They are the ones on Angie's List. We accidentally called this one and Frank lied to us and said he remembered doing our property last year. We didn't realize it was the wrong one until we checked our previous receipts. And we didn't even think to do that until he never showed up for the appointment that was scheduled. Please make sure you are leaving the right review on the right site. No reason the other company should get bad reviews for this one being dishonest.
Frank was great! A guy we immediately trusted and was even so kind as to let our dogs out when we weren't there but they needed a bathroom break (no pun intended). In our 80 year old house, he had to gut our small bathroom to replace a leaking pipe. He explained everything during the estimate, including what his concerns were, so we were aware ahead of time. He'd give us updates and let us know any of the scenarios he felt were possible and likely. He leveled out our floor to put in the new tile and it looks amazing. He kept everything clean, was very thoughtful, and did a great job!
Craig was our technician. We had a cracked drain pipe that I discovered on around 9pm. The dispatcher contacted me quickly and had someone come out early on the next day and also gave me advice on how to deal with the issue through the night by wrapping a towel around the pipe and putting it into a bucket. The tech arrived on-time, did great work, honest. I'd definitely use them again. Top notch service.
