Horizon Services

So pleased with Robert's work ethic, skills. courtesy and cheerful manner. I had questions, and he was both knowledgeable and patient, readily answering in a way that reflects good teaching. I am a retired teacher and have some authority to judge that. Ahem! :)

William was excellent yesterday servicing our central air conditioner. Prompt courteous and knew his job. I have never had a bad experience with any of the technicians and recommend horizon services all the time. My next door neighbor also uses horizon services and likes them a lot. Thank you for being so great.

Technician Rob was excellent. He was courteous and knowledgeable. He was technically sound and provided detailed information about the service. He did additional things like flushing the condensate pump and hosing down the external unit. He was also kind enough to pick up our recycling containers and dropped them at our garage!

The technician was courteous and knowledgeable, told me the capacitor needs to be replaced, which I agreed but he never mention the cost. I already paid 79 dollars for the service fee and at the time of payment I was informed that capacitor replacement will be 279 dollars. Capacitor is not more than $10-$30 , Would have understood 100 dollars in labor but charging 279 is a rip off. So my advice to everyone please ask the price and don't trust them. I made a mistake of assuming that it will not be that expensive. Disappointed!!!

Great experience. Wasn't quite good news, but he was thorough and explained and showed the issue to me. Jeff made sure i understood the issues and presented me with a short term and long term option. I will definitely use Horizon again.. :)