Crown Plumbing

5 reviews
  • Country: USA
  • State: California
  • City: Carmichael
  • Address: 5920 Fair Oaks Blvd, Carmichael, CA 95608, USA
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5 Review(s)
Jeannie Graves
10.07.2019

Crown plumbing responded quickly to my plumbing emergency. Richard Harris was our plumber . He was kind enough to come out to our house and fix our clogged toilet knowing we only have one bathroom. He was kind and efficient. Thank you!

Cheryl S.
20.05.2019

I contacted them on a Saturday. Since this wasn't an emergency, they scheduled my appointment for Monday between the hours of 8:00 - 11:00 am but they probably will be here closer to 8:00 am. On Monday the technician was here at 8:00 am. and he was done in about 15 minutes. I was impressed with the professionalism of the scheduler and the technician.

Carin Frierson
17.08.2019

We had an issue with our tankless water heater and have a home warranty. Crown Plumbing was assigned the job through the home warranty service. It took 4+ visits to get our new hot water heater installed, as the technician, Richard obviously was not knowledgeable on how to complete the install (this was confirmed by one of the owners). We were informed we needed to have a GFI installed and had an electrician out to install. Then upon Richard's return visit we were told it was not done correctly and needed installed outside the garage: After having the electrician out for a 2nd time which included an additional charge, the outlet was installed outside of the garage. Richard came out again and we were told it was still not done correctly. Had there been clear communication on what work was needed, we would not have incurred two unnecessary charges for electrical service. Upon the install of the new hot water heater, ( by a technician other than Richard) we are not getting hot water for more than a few minutes to the upstairs shower, tub and faucets. Our home warranty assigned another plumbing company to check our valves to make sure that was not the problem ( Crown Plumbing thought it might be the issue). The other plumbing company concluded the issue was with the new hot water heater. Richard from Crown Plumbing came out today and never let me know he was here and never came into the house to run the shower or faucets to see what the problem was. He reported to his company that he was at my home and ran the hot water and everything is fine. How do you assess an issue without communicating with the homeowner or come into the house? We still do not have hot water for more than a few minutes and Crown Plumbing has failed to resolve this issue. It has been over 5 weeks and our issue is not resolved and we still do not have hot water for more than a few minutes. We were charged an additional $1068 by Crown Plumbing for additional parts and labor and we still do not have a hot water heater that works properly. We are very dissatisfied with the lack of service provided by this company. I would never recommend this company to anyone.

Kelly Mitchell
11.06.2019

Richard was great. Very polite and did not stop until the job was done. I paid exactly what they quoted and found out the problem was much less than I feared it was. Will definitely use them again.

Brenda Osborne
29.01.2019

I really like this company. I first met with them through my home warranty when the first people they sent out failed to do the job right or at for that matter. The first tech the sent out found some roots under my toilet so he called owner Walter. Walter came out a d shot it really to on what it could take and how much to fix the problem. He was awesome and worked with us as we are not rich and have 3 kids to care for. He told me he would come back and camera the pipes when the worker was there so I could see what they see no games. Then Patrick came out and he was AWESOME he did what he needed to do and Walter did come out like he said he would and we camera's the line and it wasnt as bad as it look and they were able to fix it without tearing up my concrete. Patrick put it back together perfectly. My toilet sits flush with the floor (it wobbled a little) and it works GREAT!!!! To top it all of Walter walked around the outside of my house with me and I showed me where i show put root killer and thing to help prevent this from happening again. I just want to say THANK YOU from the bottom of my heart. You guys are AMAZING

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