Mertz Plumbing & Heating

Called to set up an appointment, got one and the lady that helped me was nice. There was no issue with our location. Had to cancel due to a family medical issue. Called back to reschedule. I was met with a totally rude attitude from the female that answered the phone. She told me they didn't come out to our area. So... The only reason I'm giving them 2 stars is because of the first encounter. I called another plumber. Thanks to the call to reschedule, they lost a $700 call.

I have been using Mertz plumbing for a few years. They ALWAYS show up when they say. Everyone that has come is polite and professional, and takes the time to explain what needs done, what they did or plan B, if plan A doesn’t work. I have a mechanic that I trust and am very loyal to, and have used for 25 years. Now I have a plumber.

You Cannot Find a More Honest, Reasonably Priced Plumber! If you want folks who take care of your needs honestly and with great integrity, look no further. I would trust them with the keys to my house. They will do only what is necessary, charge you a fair and reasonable price, (much less than comparable plumbers) and come as quickly as possible. (Once we had a gushing leak and they came within 20 minutes!) They are a throwback to the "good old days" of small, family-owned businesses.

Very high bill for minor PVC pipe and fittings. "These things are not carried on our trucks". Well then, what is? $88 trip charge includes first 45 minutes but if you don't clock them in the time mysteriously becomes 50 minutes and labor goes to $132. How is that right? Phone calls only provided "Sorry you feel that way but that's the charge". Plenty of other honest plumbers around !

Good luck getting service here, they are twenty days out on service appts!