Judson's Inc.

I called just to get a free estimate as their website advertises. The gentleman who answered was generally interested in my situation and took quite a bit of information and said he would call me back, I assumed to make an appt. He called back and was acting very apologetic offering me various solutions and I could tell something was wrong. I told him it sounded to me like they were not interested in doing any work for me. He replied that he talked to the owner and the answer was no. I could tell this man did not like having to give me this information. I should have asked why but I have run into this type of business before. Great employee they have, but the business?????

Meh. These guys gave me an astronomical quote (>$4000) to plumb a utility sink into my garage, I think because the work was too complicated or small for them to prioritize given the current shortage of plumber availability in the area. It's been SO difficult finding someone for this job. I did hire Judson's for a small hourly rate job to move the washer hookup a few feet. The technician's communication was poor and he took his time. I still don't have the bill two weeks later. The final product was pretty heinous looking too compared to a nice white cover that they started with (and hacked up to remove). I think this group may be 'too big to fail', or at least too big to help the little people with reasonable rates and service.

Judson has been good to me. I had an AC installed in 2017. Great job and price. Also had their pro plumber Gordon fixed my toilet, shower valves and installed a water heater. Gordon knows everything about plumbing. Robin sold me the AC. He is very knowledgeable. I've read some of the negative reviews. Don't believe them. I found that two of their employees I knew in grade school at Morningside in the 60s :-) Kelly and Wayne. The work was all excellent.

Zac came to our house this past Saturday and his work was STELLAR! He left his personal phone number for us in case any problems occurred after his repairs. He even repaired two other minor plumbing issues in our home for which we are grateful. From the moment I called Judson's I received EXCELLENT customer service. Your company is the ABSOLUTE BEST plumbing company in Salem. Thank you, thank you, thank you! I would give Judson's 10 stars.

Judson's was able to fit me in the same day that I called and the plumber was awesome. Justin was very friendly, informative and worked quickly in a professional manner. Will call them again the next time I need a plumber.