Brock Plumbing Inc

Set up time for estimate. Instead received price from installer over the phone. Way above other companies. Owner later called but could not match over the phone. Do not believe prices for water heaters posted on their web site. All other companies came out, saw project and gave estimate.

Scandalous liars, typical BS plumbers. Advertising on website claims $99 for main line line out with free camera inspection. I called on Monday and although my main line is clear, the still quoted $150 to put a camera down it and tell me what the problem was. Should have been my first clue they are not trustworthy. Like an idiot I scheduled it for today, Saturday, 10am to noon. Mel called at 10:45 to say he was running late, would be here at 1pm. He just showed up with another guy who looked, smelled and grunted like an ape. They had nothing other than one set of small pliers and one pair of black rubber gloves. Didn't wipe their feet or show any respect whatsoever. I took them to the back bathroom to show them where the access was as I explained what's been going on. All I got was blank looks. Again I explained only to be told they didn't even bring the camera, it was "back at the shop". I was then told it would be $300 for them to get it, come back and do what was originally asked. I informed Mel that their website says $99, I was quoted $150 (VERY clear) on what I needed, why $300? He obviously didn't want to do it, I doubt he even has a camera. He just walked out, offered no solution or apology. Basically he said FU. Waste of time, hack plumber, rude and a liar. STAY AWAY at all costs. You have been warned. I can only imagine what he would do if actually hired!

I have used Brock Plumbing five times since 2011 for items ranging from clogged drains to a kitchen sink re-pipe. No issues or complaints. Mel calls back within minutes.