
- Country: USA
- State: California
- City: Santa Clarita
- Address: 18723 Vía Princessa, Santa Clarita, CA 91387, USA
- Store
Vick was the plumber who came out to our house to address a toilet that was draining too much water. He was GREAT! Very friendly & easy to communicate with. I felt comfortable with him in my home. He addressed the issue and fixed it quickly. Also answered all my questions and even checked the other toilets in the house to ensure they were in good shape.
BEWARE!!!!! This is not an honest company! I dealt with them only because of our home warranty and let me tell you they miscommunicate they tell you one thing then communicate entirely different to the insurance company. Shady people. Something that was going to cost us 835.00 with another contractor they charged over 1700 and we were forced to pay 710.00 out of pocket. Kyle the owner lied to the insurance company and stated he mentioned to us . He is full of BS.
Beware! Very shady plumbing company. They Didn't Disclose and hiding the information, wrote and told different information to the home warranty than what he talked with us in the spot!!!! I and my husband were there when this Enrique plumber checked our leaky water heater and even their yellow receipt paper didn't mention about our water heater being rusty and corroded!!!! I still have this receipt paper proof, it's different than what he reported to the home warranty. He failed to disclose this fact information. I called their phone number and asked to speak with this Enrique technician just wanted to know why they hide this information, or at least pointing at us the corroded or the rusty part when he checked it. The lady on the phone said this was minor information?!?! It was not minor for us, it's very vital information and they didn't care about it. She refused to let me speak with this technician since he was at work. I told her that I didn't mind if he spoke to me after his job done. She still refused to let this plumber talk to me. so After hiding and not disclose the information, they hide this plumber too from the responsibility explaining to us. I just want to speak at him and get him enlighten us with the situation since he was at the spot seeing the water heater, not this lady!!!! Is this lady a certified plumber? Does she has a right to call our water heater rusty and corroded when she is not the one being at our home checking the water heater? Where is the PROOF that our water heater rusty and corroded? What I want was the plumber explain the situation and this lady told me many times that we didn't go anywhere with this talking since she refused to let this plumber explain to us or point us the proof. Why need to hide him? Reading their reviews at yelp, they always talk about building to the code, but do you guys know that hiding and not disclose the information is very wrong??? and the lady on the phone said it's minor??! My husband and I was there, and there was their yellow paper receipt proof that you guys didn't mention, point and disclose about rusty and corroded information which was very vital information for us, maybe not for you guys. DISHONEST PLUMBER & COMPANY! Eat your words about being to the code and mirror yourself since you guys even don't follow code and so dishonest.
To put it plain and simply this crew is FANTASTIC! Alex was amazing sending Isaac out way after normal business hours to help me out with a main line stoppage issue I was having. Isaac was friendly and informative. I would definitely recommend this company to any and all who have plumbing issues.
My daughter had dropped a small toy in our bathtub. After contacting several plumbing companies, who came out and couldn't figure out the issue, I finally called Triple S Plumbing. Martin came to our rescue after months of buying and dumping Drano into our bathtub. He had to cut open a wall to get the job done, but he got the job done and saved us hundreds of dollars a month and trips to Home Depot. Not to mention, since that incident I have used them for my kitchen sink, etc. Thank you Triple S Plumbing for your reliable, resourceful and professional service. I highly recommend them to anyone with both big and small plumbing issues.