
- Country: USA
- State: Oregon
- City: Beaverton
- Address: 16900 SW Merlo Rd, Beaverton, OR 97006, USA
- Store
I had an excellent experience with Anctil Plumbing today. I recently received an unusually high water bill. The city checked my meter and confirmed it was accurate and the dial was spinning, despite having no faucets on inside of my home. I eliminated everything within the house and determined that it was an underground leak between the street meter and the shut-off valve in the garage. I called one company and they were going to send out someone to detect the leak for $300+ for the first hour. Then they would send out someone else to repair it for an additional charge. I decided to call one more company to compare prices. I called Anctil and Mark answered the phone. He asked me a few questions about my problem, including "Do you have irrigation?" I told him I did and he asked me to shut the main irrigation valve. Sure enough, the dial on the meter stopped turning. Now I can repair the irrigation system at my leisure, and it won't cost me hundreds of dollars. I now have a new plumber for any future plumbing needs. Thanks you Mark and Anctil!
Anctil Plumbing was great! Fast, knowledgeable, and they did a great job fixing the pipes I broke when trying to install the new water heater myself. 21yr old water heater would of course have brittle T connections in the wall. Thanks for saving me!
What an amazing company, called in the morning for a new Hot water tank and it was replaced by 4pm the same day. Really caring and Professional people.
If communication and being able to count on a company are important to you, don't waste your time with Anctil. They don't return phone calls. After wasting several months trying to follow up with them after they gave an initial consultation, I had to call another company. However, I am SO glad I went with a different company, because they gave a much more thorough assessment and identified some pretty major issues that Anctil completely missed.
Wonderful customer service and honest folks.