Dean Smith Quality Plumbing

Called Dean was supposed to be there the next day between 9:30 and 10:00.Said he would call if going to be late or earlier. At 10:15 I called him and he said because of rain this morning he had a hard time getting out of his yard said he was sorry he didn't call . Said he was finishing up another job and was going by to get parts for my sink would be there as he can.Two hours later no call or nothing letting me know when he might be there.I called him no answer message said mail box was full couldn't accept anymore messages I left message to tell him I'm cancelling don't even waste your time calling him .

My father is on a fixed income, but since he had no hot water he paid Dean Smith $240 - of his bill money - up front "for parts". After paying, Dean set an appointment, but was a no-show. He made some excuse and set a 2nd appointment, which he also did not show up to. Made a 3rd appointment, was again a no-show, and now he will not answer calls, or answers and hangs up. I researched his credentials - after the fact, unfortunately - and found that he is NOT a licensed plumber in the State of Oklahoma. "Dean Smith Quality Plumbing" is NOT a registered business entity with the Oklahoma Department of State. Furthermore, there are SEVERAL lawsuits against Dean Smith in Cleveland Co., most (if not all) resulted in a default judgment because he was a no-show even to court. As a matter of fact, he appears to have a pending BENCH WARRANT for failing to appear. This guy is a FRAUD. He is NOT a licensed plumber, so therefore can not possibly be "Bonded" or "Insured" as his truck says. He is a CON-ARTIST, and should be arrested.

I don’t recommend Dean to anyone, I have never had the worst service in my entire life. He may seem like a good guy at first, that’s what we thought too, but the dude shows his real color once he gets some money out of ya. He does not do the job when he said he was supposed to do it, he says he’ll be there in an hour, well four hours later and into the next days he is still not here and he never answers his phone and if he does answer he comes up with a ton of excuses on why he hasn’t arrived. When we asked for our money back because we wanted to use someone else because all the reasons above, well it’s been 3 weeks and he still hasn’t returned our money nor will he answer our phone calls.

Personable guy and had quick response to call. My big mistake was I prepaid for job - job never completed. Check Cleveland County Small Claims Court for how many times he has been sued.

He took several hundred dollars from my father-in-law as a deposit and never showed up to do the work. He hangs up when we call and doesn't return calls or messages. He has been sued several times. We have found no legitimate plumber's or contractor's license for him. He is not registered with the State of Oklahoma. He is a scam. DO NOT USE.