
- Country: USA
- State: Ohio
- City: Mentor
- Address: 8670 Twinbrook Rd, Mentor, OH 44060, USA
- Store
- Monday: 8:00 AM – 5:00 PM
- Tuesday: 8:00 AM – 5:00 PM
- Wednesday: 8:00 AM – 5:00 PM
- Thursday: 8:00 AM – 5:00 PM
- Friday: 8:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Alba is quick to quote a job and the project is ALWAYS done as quoted. Winters band deicers Are killer for concrete especially when newly poured. Any issues with concrete work is resolved to a mutual agreement and handled Quickly. Remember that concrete is always Produced by others and delivered to the job. Alba or any other finisher is at the mercy of the producer. Alba is a first class company and will Do above and beyond for the customer.
What a wonderful job Alba did on my Drive the crews are INCREDIBLE , Margie who answers all your questions she ROCKS , Mike and His crew ROCK , We love our drive and Thank you Alba for all you did for us , and WoW the man ho comes out to clean up after HE is a great man !
I had a huge project I wanted to do involving a new patio, concrete/stone work, new shed and a new deck. 3 people from this company came out, I walked them around my property and explained everything I wanted done. They said it would take a week or so to draw up a quote. That was the summertime of 2018 and I still haven’t heard anything from them. What a horrible company and way to lose out on a huge project and money! *Edit* in response to your reply that is a lie. I check my spam and junk folder DAILY along with my inbox. I, in fact, did call and the receptionist said she would have someone contact me and they never did. Finally a received an email from you guys in March; it was your NEWSLETTER! I replied to your newsletter stating you guys are terrible and please remove me from the email list.
I had a driveway replaced in June, 2016 by Alba Concrete. In April, 2018, I discovered that it was crumbling. After 4 months, several phone calls, my only response was someone came and took a picture of the driveway and a letter stating they had contacted the concrete supplier and were awaiting their response. I filed a complaint with the BBB. I then finally received a letter in August requesting that I allow Osborne Concrete to drill a hole in my driveway so that the sample could be sent away for analysis. I signed and mailed the request. The hole was drilled in August, 2018 at which time Mr. Osborne stated they knew nothing of the problem until two weeks before their coming to my home. As of this date March, 2019, I have been unable to obtain the result of that analysis, nor have I been able to get Alba Concrete to respond to my complaint in any way. They recently told the BBB that they had been to my home which if so, they did not see me, call me or communicate with me in any way. My old driveway looked better than the one I am stuck with now. They are quick to take your money, but appear to be unwilling to stand behind their product. I would never recommend them to anyone and would suggest that anyone thinking about using them to think twice.
We had waterproofing, a concrete patio, and stone fire pit done by Alba in 2014. The concrete and firepit still look beautiful. We haven't had any problems with drainage after the waterproofing. We were very happy with the work they did. Any questions we had while they were working were responded to promptly. All of the workers at our home during the job were very respectful of our property and friendly. We just hired them to do another concrete job at our home and are looking forward to working with them again.