Tony's Plumbing Inc.

Our water heater pilot started going out every few days, and I was having trouble finding someone to come out and fix it. The plumber we had been using would only replace it. They wouldn’t even try to repair it, since it was more than 6 years old. Another place that specialized in water heaters also wouldn’t try, since it wasn’t a brand they carried parts for. I finally called Tony’s Plumbing, and they said they would be happy to send someone out to work on it. Paul came out and opened up the burner assembly and cleaned everything out. This is exactly what the manufacturer had suggested to do for this problem. Now it’s working fine again, with a 1-hour service call. I was very happy with the job that Paul did. He took his time and did a thorough job and was pleasant to deal with. Eventually we’ll need a new water heater, but to throw one away prematurely seemed a shame for many reasons. Also, the office staff was extremely helpful—by the time I called Tony’s I was in a bit of a time crunch, and they said they would let me know if there was a cancellation. They managed to fit me into their schedule that same day, which was a real lifesaver. We’ll definitely be calling Tony’s Plumbing for any future plumbing problems.

I only have positive things to say about our experience with Tony's Plumbing! It was very easy to make the initial contact online and then their office contacted us promptly, to make the appointment. Paul was sent to fix a leak in the main pipe. He was courteous, professional and very patient in explaining the issue to my elderly mother, who owns the house. The repair bill was reasonably and I would not hesitate to call them again for any future plumbing issues. Thank you Paul, and Tony's Plumbing for helping us with our plumbing needs!

Been using Tonys plumbing for a long time however they recently billed me for 7-1/2 hours labor for 2 easy jobs at over $100 per hour. That was to replace a bathroom faucet and clear a bathtub drain. Different apartments in the same building. Took 4 seperate visits. When I complained that the labor was excessive they just said the plumbers were at the location for that long and sorry to lose you as a customer but too bad.

It was my first time calling Tony’s Plumbing and I must say I’m glad I did after perusing the reviews on Nextdoor. Paul arrived on time and completed his work efficiently. He was polite vey professional and most importantly honest. Tony’s Plumbing is lucky to have someone like Paul working for them. Highly recommend their service.

I have used Tony's plumbing several times and have been completely satisfied with every part of the experience. Show up on time, know exactly what to do, and charge a reasonable price for high-level service. My new DIY rule is, before the third trip to the hardware store, call Tony's.!